Terms and Conditions

Effective Date: January 1, 2026
Last Updated: January 1, 2026

Introduction

Welcome to MailDitch! These Terms and Conditions ("Terms," "Terms of Service," or "Agreement") govern your access to and use of the MailDitch website, temporary email service, and all related services (collectively, the "Service") operated by MailDitch ("we," "us," or "our").

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SERVICE.

By accessing or using MailDitch, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Service.

1. Acceptance of Terms

1.1 Binding Agreement

By using MailDitch, you enter into a legally binding agreement with us. This includes:

• Creating a temporary email address
• Receiving emails through our Service
• Creating an account (optional for premium features)
• Accessing any part of our website or mobile application

1.2 Age Requirements

You must be at least 13 years old (or 16 in the EU/EEA) to use our Service. By using MailDitch, you represent and warrant that you meet this age requirement.

1.3 Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. We will notify registered users of material changes via email. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

2. Description of Service

2.1 What MailDitch Provides

MailDitch is a temporary email service and disposable email platform that provides:

• Free, anonymous email addresses for receiving messages
• Real-time inbox with instant email delivery
• Multiple domain options for temporary email addresses
• Optional premium features (custom domains, extended storage, ad-free experience)
• Automatic email deletion for privacy protection
• Web-based access to temporary mailboxes

2.2 Service Availability

• We strive to provide 24/7 availability but do not guarantee uninterrupted service
• Scheduled maintenance will be announced when possible
• Service may be temporarily unavailable due to technical issues
• We are not liable for any downtime or service interruptions

2.3 Free vs. Premium Service

• Free Service: Basic temporary email functionality with limited features
• Premium Service: Enhanced features available through paid subscriptions
• Premium features include custom domains, extended history, ad-free experience, and priority support

3. User Accounts and Registration

3.1 Account Creation (Optional)

• Free users can use the Service without creating an account
• Premium features require account registration
• You must provide accurate, current, and complete information
• You are responsible for maintaining account confidentiality
• You must be at least 13 years old to create an account (16 in EU/EEA)

3.2 Account Security

You are responsible for:

• Keeping your password secure and confidential
• All activities that occur under your account
• Notifying us immediately of unauthorized access
• Not sharing your account credentials with others

3.3 Account Termination

• You may close your account at any time through account settings
• We may suspend or terminate accounts that violate these Terms
• Inactive free accounts may be deleted after 6 months
• Upon termination, all data associated with your account will be deleted

4. Acceptable Use Policy

4.1 Permitted Uses

You may use MailDitch to:

• Receive verification codes and confirmation emails
• Protect your primary email from spam and unwanted messages
• Sign up for websites and online services anonymously
• Test email functionality for development purposes
• Protect your privacy during online transactions
• Receive newsletters and promotional content temporarily

4.2 Prohibited Uses

You may NOT use MailDitch to:

Illegal Activities:

• Violate any local, national, or international law
• Engage in fraudulent or deceptive practices
• Facilitate identity theft or impersonation
• Distribute, receive, or store illegal content
• Engage in money laundering or financial fraud

Harmful Activities:

• Send or facilitate sending spam, phishing emails, or malware
• Harass, threaten, or abuse others
• Distribute viruses, trojans, or malicious code
• Attempt to gain unauthorized access to systems or networks
• Interfere with or disrupt the Service or servers

Abusive Behavior:

• Create excessive temporary email addresses to overwhelm our system
• Use automated tools or scripts to abuse the Service
• Circumvent any security features or access controls
• Resell or redistribute our Service without authorization
• Use the Service to facilitate copyright infringement

Content Restrictions:

• Receive, store, or distribute child sexual abuse material (CSAM)
• Receive or distribute content promoting violence or terrorism
• Use the Service for hate speech or discriminatory purposes
• Receive or distribute non-consensual intimate images

4.3 Monitoring and Enforcement

• We reserve the right to monitor usage for compliance with these Terms
• We may investigate suspected violations
• We scan attachments for malware and malicious content
• We do NOT read email content except when required by law or to investigate abuse
• Violations may result in immediate account suspension or termination

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content on MailDitch, including but not limited to:

• Website design, layout, and graphics
• Logo, branding, and trademarks
• Software, code, and algorithms
• Documentation and help materials

...is owned by MailDitch or our licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use the Service for personal, non-commercial purposes
• Use our website and features as intended

You may NOT:

• Copy, modify, or distribute our software or content
• Reverse engineer, decompile, or disassemble our Service
• Remove copyright or proprietary notices
• Use our trademarks without written permission

5.3 User Content

You retain ownership of emails and content you receive through our Service. However:

• Temporary emails are automatically deleted per your settings
• We do not claim ownership of your email content
• You grant us the right to process and deliver emails as part of the Service
• Deleted content cannot be recovered

6. Privacy and Data Protection

6.1 Privacy Policy

Your use of MailDitch is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at: [Link to Privacy Policy]

6.2 Data Processing

• We process personal data in accordance with applicable privacy laws
• Email content is encrypted and automatically deleted
• We do not sell or share your personal information with third parties
• See our Privacy Policy for complete information on data handling

6.3 Email Content

• We do NOT read, analyze, or use your email content for any purpose except:
  • Delivering emails to your temporary inbox
  • Scanning for malware and security threats
  • Investigating abuse when required
  • Complying with legal obligations

7. Payments and Subscriptions

7.1 Premium Plans

• Premium features are available through paid subscriptions
• Current pricing is displayed on our website
• Prices are subject to change with 30 days' notice to subscribers
• All fees are non-refundable except as required by law

7.2 Billing

• Subscriptions are billed in advance (monthly or annually)
• Payment is processed securely through third-party payment processors
• We do not store your credit card information
• Failed payments may result in service suspension

7.3 Free Trials

• Free trials may be offered for premium features
• Trial terms will be clearly stated at signup
• Automatic conversion to paid subscription unless canceled
• Cancel anytime during trial period to avoid charges

7.4 Cancellations and Refunds

• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• No refunds for partial months or unused time
• Exceptions may be made at our sole discretion for technical issues

7.5 Taxes

• Prices do not include applicable taxes
• You are responsible for all taxes associated with your purchase
• We will collect sales tax where required by law

8. Email Delivery and Storage

8.1 Email Reception

• We make reasonable efforts to deliver all emails to your temporary inbox
• We do not guarantee delivery of all emails
• Some emails may be blocked by spam filters or security measures
• Large attachments may be limited or restricted

8.2 Storage Limitations

• Free Users: Limited storage capacity per the Free Plan
• Premium Users: Enhanced storage based on subscription tier
• Emails are automatically deleted based on your settings
• We reserve the right to delete emails to manage server capacity

8.3 Email Deletion

• Temporary emails are automatically deleted per your chosen time frame
• Deleted emails are permanently erased and cannot be recovered
• You are responsible for saving important emails before deletion
• We do not backup deleted emails

8.4 Attachments

• Attachments are scanned for viruses and malware
• Malicious attachments will be blocked
• Maximum attachment size may be limited
• Some file types may be restricted for security reasons

9. Disclaimer of Warranties

9.1 "AS IS" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties regarding accuracy, reliability, or availability of the Service
• Warranties that the Service will be uninterrupted or error-free
• Warranties that defects will be corrected

9.2 No Guarantee of Security

While we implement security measures:

• We cannot guarantee absolute security
• Internet transmission is inherently insecure
• You use the Service at your own risk
• We are not responsible for unauthorized access resulting from circumstances beyond our control

9.3 Third-Party Services

• We are not responsible for third-party websites or services
• Links to external sites do not imply endorsement
• Third-party integrations are provided "as is"

10. Limitation of Liability

10.1 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAILDITCH SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Business interruption or loss of business opportunities
• Damages resulting from unauthorized access to your account
• Damages resulting from service interruptions or technical issues

10.2 Maximum Liability

Our total liability to you for all claims arising from or related to the Service shall not exceed:

• For Free Users: $0 USD
• For Premium Users: The amount you paid us in the 12 months preceding the claim

10.3 Exceptions

Some jurisdictions do not allow limitation of liability for certain types of damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless MailDitch, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your violation of applicable laws or regulations
• Content you receive or transmit through the Service

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

12.2 Arbitration Agreement (if applicable)

For users in jurisdictions where arbitration is permitted:

• Disputes shall be resolved through binding arbitration
• Arbitration will be conducted by [Arbitration Organization]
• You waive the right to participate in class action lawsuits
• Arbitration decisions are final and binding

12.3 Exceptions to Arbitration

The following disputes are not subject to arbitration:

• Claims for injunctive or equitable relief
• Small claims court actions
• Intellectual property disputes

12.4 Venue

For disputes not subject to arbitration, exclusive venue shall be the courts located in [Your Jurisdiction].

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and MailDitch regarding the Service.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

13.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

13.5 No Agency

These Terms do not create any agency, partnership, joint venture, or employment relationship between you and MailDitch.

13.6 Force Majeure

We are not liable for failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of government, or network failures.

13.7 Survival

Provisions that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, limitations of liability, and dispute resolution.

14. Special Provisions for Business Users (EU Directive)

If you are a business user in the European Union:

14.1 Ranking and Differentiation

We do not rank or differentiate between users based on commercial considerations. All users receive equal service quality within their subscription tier.

14.2 Restriction and Suspension

We will provide at least 30 days' notice before restricting or suspending your account, except in cases of:

• Legal obligations
• Repeated violations of these Terms
• Fraud or security threats

14.3 Internal Complaint System

Business users may file complaints through our internal complaint-handling system at: [email protected]

14.4 Mediation

Business users have the right to mediate disputes through [Certified Mediation Body] before pursuing legal action.

15. Digital Millennium Copyright Act (DMCA)

15.1 Copyright Policy

We respect intellectual property rights. If you believe content on our Service infringes your copyright:

Send DMCA Notice to:
Email: [email protected]

Notice must include:

• Your physical or electronic signature
• Identification of the copyrighted work
• Identification of the infringing material
• Your contact information
• Statement of good faith belief
• Statement that the information is accurate

15.2 Counter-Notice

If your content was removed due to a DMCA notice, you may file a counter-notice if you believe the removal was erroneous.

15.3 Repeat Infringer Policy

We will terminate accounts of repeat copyright infringers.

16. Accessibility

We are committed to making our Service accessible to all users, including those with disabilities. If you experience accessibility issues, please contact us at: [email protected]

17. Contact Information

For questions, concerns, or notices regarding these Terms:

MailDitch Support Team
Email: [email protected]
Legal: [email protected]
Website: https://mailditch.com/contact

Response Time: We aim to respond to all inquiries within 5-7 business days.

18. Acknowledgment

BY USING MAILDITCH, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.

Quick Summary (Not Legal Advice)

✅ Use Responsibly: Don't use MailDitch for illegal activities or spam
✅ Privacy First: We protect your data and automatically delete emails
✅ Free & Premium: Basic features are free, premium features are available
✅ No Guarantees: Service provided "as is" without warranties
✅ Be Nice: Respect others and follow our acceptable use policy
✅ Stay Informed: Check for updates to these Terms periodically

This summary is for convenience only and does not replace the full Terms. The complete Terms above govern your use of MailDitch.

Last Updated: January 1, 2026
Effective Date: January 1, 2026
Version: 1.0

These Terms of Service are written in clear language to help you understand your rights and responsibilities. If you have questions about any provision, please contact our support team.